Frequently Asked Questions
Everything you need to know about your Duchamp shopping experience.
What is the standard delivery timeframe?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your fabrics sustainably sourced?
Yes, Duchamp is committed to ethical fashion. We source 85% of our textiles from certified organic suppliers and use recycled materials for our luxury packaging.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How can I track my order status?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to our carrier's real-time tracking page.
Do you offer a size guide for your collections?
Absolutely. Each product page features a detailed 'Size & Fit' guide with specific measurements in both inches and centimeters to help you find your perfect match.